Aspen Services

For most of us, aging comes with increased health issues, thoughts of our own mortality and sometimes watching the ones we love—friends and family—pass away. It becomes very easy to fall into depression and depression can lead to a variety of physical problems like high blood pressure, heart problems and diabetes. That’s where the power of positive thinking comes in. Positive thoughts condition our brain to think positively and our body follows the command of our brain.

For older seniors a caregiver plays an important role in maintaining positive thoughts and healthy aging. Caregivers are trained to watch for warning signs of depression like loss of interest in daily activities and restlessness. With careful observation, caregivers can help to stave off depression by offering companionship and promoting fun, happy, activities like gardening and dancing or offering transportation to social events and church.

Here are some tips to maintain a positive frame of mind—for both caregivers and their charges:

  • Cultivate enthusiasm. Do your best to be happy and not to indulge in negative thoughts. The glass can be half full or half empty—it’s always the same glass. 
  • Keep a sense of humor. Perhaps more than any other strategy, finding something to laugh about is an effective buffer for the difficulties we face in life.
  • Show gratitude. Everyday find something to be grateful for. The shoes on your feet. The food on your plate. The flowers in your garden.
  • Be compassionate. Put yourself in other people’s shoes. Understanding leads to acceptance.
  • Be flexible. Understanding that things are not always going to go the way you would like and being comfortable changing course is a life skill worth practicing.
  • Have faith. Whether it be a belief in a force beyond yourself or the belief in the best possible outcome for a situation, maintaining faith in things beyond your control is crucial to a positive outlook.
  • Dream. Engage in “imagineering.” Set a goal. Aim high.
  • Learn from mistakes. If we approach life as an opportunity to learn and grow, even negative experiences provide a positive take-away.
  • Take joy in helping others. Helping others and touching lives can be a huge source of satisfaction in our lives. Knowing that you’ve made a difference in someone’s life can bring nothing but positive thoughts.
  • Cultivate acceptance. Work to accept adversity and disappointments—they are an inevitable part of our journey. If you can overcome and accept what you cannot change you will emerge the stronger for it.
  • Think “love” first. Develop a loving and forgiving attitude to everyone around you. It will come back to you ten-fold.
 — Written by Caren Parnes for The Senior’s Choice
Aspen Senior Care is a proud member of the Senior’s Choice Network

Aspen Senior Care was chosen as The Best of Utah Valley in the Home Health Care category. The Best in Utah Valley competition is held each spring by the Daily Herald. Readers choose and vote on their favorite local businesses, services, and products in Utah County.  The Daily Herald counts the votes to determine the top three in each category and the rest is history!

Aspen Senior Care has been serving seniors in Utah Valley for over 16 years. We are a personal care agency helping seniors with all their non-medical needs in the comfort and safety of their own homes. We work closely with several great home health and hospice agencies as well as other professionals serving the needs of seniors. 

Our mission statement is very simple:

“Our mission is to help seniors in Utah live comfortably and independently in their own homes for as long as possible.”

We accomplish this by providing Utah’s finest and most reliable and personalized in-home care. Our care and business practices are based on strong family values and the highest ethical standards. We perform all senior care services with professionalism and dignity and treat all seniors like family.

Our award-winning team specializes in assisting seniors in their homes by providing caregivers you can trust. Some seniors just need a few hours a week and others need a lot more. We do it all and tailor our services to meet the unique needs of each of our clients. We also provide peace of mind to their family members. We believe that there’s no better place to be than in the comfort and safety of your own home.

We help with:

  • Personal care
  • Dementia care
  • Companionship
  • Respite care for family 
  • Medication reminders
  • Transportation and errands
  • 24-hour care and holidays
  • Showering assistance and hygiene care
  • Light housekeeping and meal preparation
  • Senior Day Care through our sister company, Aspen Senior Day Center

Aspen Senior Care is a locally owned company with roots deep in Utah. With years of experience assisting seniors in our community, our staff provides quality care and enjoyable daily experiences. You can trust our staff to take great care of your loved one. 

To find out more about Aspen Senior Care’s commitment to excellence, please visit AspenSeniorCare.com or call 801-224-5910.

Coronavirus (COVID-19) Response – March 24, 2020

Aspen Senior Care is taking extra precautions to keep our clients, caregivers, and office staff safe. This is our top priority at this time. We want to do all we can to ensure the safety and well-being of all members of our Aspen family. Here are the most critical steps we are taking:

1. Frequently reminding all employees to follow the important CDC guidelines. These include washing hands often for 20 seconds with warm soapy water, cleaning objects and surfaces often which are frequently touched, covering up any coughing or sneezing, not touching their faces or shaking hands with others, staying away from all sick people and practicing social distancing at all times. 

2. Proactively enforcing our Stay home if you are sick policy. This goes for all employees who might be exhibiting any symptoms of respiratory illness, flu, or cold viruses.

3. Proactively screening all caregivers. We are calling and visiting with our caregivers often and screening them with the following questions:

  • Have your recently traveled out of state or country or to any infected communities?
  • Do you have any symptoms of respiratory infection such as fever, cough, or sore throat?
  • Have you been in contact with anyone who has or is being tested for COVID-19 or are ill with respiratory illness?
  • Are you aware of coronavirus spreading in the community where you live?

4. Asking all employees working with clients exhibiting any respiratory illness symptoms to call the office immediately and ask the client to contact their primary care physician ASAP. All caregivers will wear masks and gloves when working with any at risk clients.

5. Any employees who travel will first check with our office team before working. Those traveling to high risk communities, states, and nations must take 14 days off when returning home to monitor for symptoms of respiratory infection. 

At Aspen Senior Care, we encourage the highest standard of health safety practices to ensure the health of both our clients and employees. We have a great 15-year record of doing just that. Please feel free to reach out to our office with any questions at 801-224-5910

Dear Clients and Families,

Our top priority is the health and safety of our clients and employees. With the coronavirus  (COVID-19) in the news, we want to share with you our protocol to minimize the spread of viruses, bacteria, and other serious bugs. We’ve always been careful and now we’re taking even greater measures to ensure the safety and well-being of your loved ones. Here’s what we are doing:

  1. Reminding our employees to wash their hands often for at least 15 seconds with warm soapy water, especially before and after helping clients with any food or personal care. We help our clients keep their hands clean as well. 
  1. Cleaning and disinfecting surfaces and objects which frequently get used by others. We like to use Clorox or Lysol wipes to wipe things down if you have any in stock. Otherwise, we’ll use warm soapy water to keep things bug-free.  
  1. Proactively enforcing our Stay at home if you are sick policy. This goes for all of our employees because we know that our clients already have enough challenges and they are more vulnerable to all viruses, bacteria, and any other serious bugs.  
  1. Asking employees and clients to always cover up any coughing or sneezing. And to stay away from sick people or others who have come in contact with people who might be sick.
  1. Strongly discouraging handshakes and the touching of mouth, eyes, and nose by employees and clients.

We remind our employees often of this protocol, especially during flu season and now even more with the coronavirus spreading. From what we’ve studied and been told, this virus is a lot like the respiratory flu virus (both in its symptoms and the way it spreads). We see no need to panic, but we want to stay alert, be smart, and keep our clients safe, healthy, and happy.

At Aspen Senior Care, we encourage the highest standard of health safety practices to ensure the health of both our employees and our clients. We have a great 15-year record of doing just that.

Please feel free to reach out to our office with any questions or additional suggestions at 801-224-5910.

Aspen Senior Care has started 2020 with a bang! We are proud to announce that Aspen has received both the 2020 Best of Home Care® – Provider of Choice Award from Home Care Pulse and a Caring Star of 2020 Award from Caring.com. These awards are granted only to the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by both companies. Aspen Senior Care is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.

We want to congratulate Aspen Senior Care on receiving both the Best of Home Care – Provider of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, Aspen Senior Care has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client and caregiver satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in-home care.”

Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.

“We would like to thank our clients and their families for providing ongoing positive and constructive feedback throughout each year! We are so grateful to be in your service. We appreciate Home Care Pulse for recognizing us as 2020 Best of Home Care® – Provider of Choice and Caring.com for awarding Aspen with a Caring Star of 2020. We owe this to an outstanding team of caregivers and staff who continuously provide the highest quality of care to our clients and their families.”

-Gary Staples Owner and Administrator of Aspen Senior Care

About Aspen Senior Care

It all started in 2004 when Gary finally figured out what he wanted to do with the rest of his life. He’d been searching for two years looking to start his own business–something that would do good in the community, be fulfilling, and provide a service he could be passionate about every day. Senior care fit the bill! Our mission at Aspen is to help seniors live comfortably in their own homes for as long as they desire. We are caregivers you can trust.  We provide a no-cost, no-obligation assessment to see whether we’re a good fit for each other. During the assessment we answer questions, go over care options, and put together a personalized care plan to fit the client and family’s unique needs.

About Home Care Pulse

Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.

About Caring.com

Caring.com exists to help family caregivers make better decisions, save time and money and feel less alone.

To find out more about Aspen Senior Care’s commitment to excellence, please visit AspenSeniorCare.com or call 801-224-5910.

So the “Aha” moment arrives. Circumstances make you realize two things. 1) I’m not as young as I used to be, and 2.) “Old age ain’t for sissies” as the great Bette Davis once said.

Gradually, or sometimes suddenly, it happens… we can’t keep up with household chores, we can’t see the street signs to drive safely, we give up cooking or we can’t walk without holding on to the furniture. And it begins, a nagging fear that we’re losing our independence. In fact, loss of independence is the biggest fear among seniors. So what is the typical senior response? Pull ourselves up by the bootstraps and keep on going, of course! Call in the kids to help out! Unfortunately, the kids have spouses and children of their own. And they have full-time jobs, not to mention they live out of town. It’s time for a new strategy.

Many seniors are finding the solution to remaining independent at home lies outside the family circle with paid caregivers. Steve Everhart, President of The Senior’s Choice explains, “Most seniors find caregivers in two ways. The old way is to run a classified ad or hire through a temporary service. The senior bear all the “employer” responsibility for this kind of caregiver. These folks are usually less expensive but there’s a lot of risks involved in hiring them,” Everhart says. The downside is:

  • It‘s difficult to find the right person.
  • You are responsible for performing a criminal background check
  • You are responsible for finding a replacement if the caregiver is absent
  • You bear the burden for withholding payroll taxes and providing state-mandated worker’s compensation coverage.
  • You bear the burden for liability problems like theft from or damage to your property.

The new way is to contract with a Companion Care Agency. These private agencies like Aspen Senior Care provide “in-home, non-medical care.” The number of agencies is growing quickly to meet the demands of a fast-growing senior population. They provide a wide range of services including light housekeeping, meal preparation, laundry, transportation, shopping & errands, and in many states including Utah, assistance with personal care. These one-on-one services can continue should the senior move into assisted living or even a nursing facility or hospital.”

Companion Care is usually available anywhere from a few hours up to 24 hours a day. Payment is private pay and may be covered by long-term-care insurance policies.

Some questions Everhart suggests you ask a Companion Care agency:

    1. Do they have references from other clients?
    2. What services do they provide?
    3. What training/experience do the caregivers have?
    4. How do they supervise their caregivers?
    5. Are the caregivers bonded and covered by workers’ compensation insurance?
    6. What is the schedule for service?
    7. What if I have a problem with a caregiver?
    8. Does the agency have an emergency or after-hours phone number?
    9. What are the financial arrangments?
    10. Who owns the company? Is it part of a larger organization?
    11.  Are the caregivers employees held accountable by the agency or ate they independent contractors accountable to no one?
    12. Does the agency carry Professional Liability Insurance?

The Pros:

  • Service is easily customized for each client’s needs.
  • Extensive hours available.
  • The staff is screened and supervised.
  • Agency is responsible for all employer tasks like payroll, taxes, liability insurance, workers’ compensation, bonding.
  • Agency is responsible for providing a replacement should the assigned caregiver fail to arrive or need a day off.

Everhart says, “This service is more expensive than independent caregivers but the right agency will provide the most customizable, reliable, worry-free, in-home service available.”

For more information on in-home care through Aspen Senior Care call 801-224-5910.


by AnNita Klimecka

The Senior’s Choice, Inc.

Has your loved one recently transitioned into the care of a hospice agency? While a hospice agency may alleviate some of your caregiving duties, you may notice that additional support in the home would be beneficial. This is where enlisting the help of a personal care agency may be the perfect solution.

Personal care agencies like Aspen Senior Care often get confused with hospice care, but they aren’t the same. It’s important for families caring for elderly loved ones to know the difference and how both agencies complement each other.

What is the difference?

Personal care services provide one-on-one non-medical support in a person’s home which allows them to stay safely at home while under the care of a professional caregiver. Professional caregivers provide assistance 24/7 with activities of daily living, personal care, companionship, night care, and respite care for family caregivers. It is customized care to fit the needs and desires of the person and their family. This type of care is usually paid privately and/or by long-term-care insurance.

The purpose of hospice is to provide the highest quality of medical care and comfort to those who are chronically ill, terminally ill, or seriously ill and to relieve or lessen the discomfort they may experience. This may include medical care to alleviate pain, counseling and grief support for the patient and their family. In most cases, hospice care for seniors is covered by Medicare and includes several 1-hour visits per week by CNA’s, nurses, and other professionals.

How do they work hand-in-hand?

Personal care companies like Aspen Senior Care provide a few of the same services that hospice agencies provide, plus a lot of services they do not provide. When hospice care sends a CNA 2 to 3 times a week for an hour to help with bathing, personal care agencies like Aspen Senior Care can fill in the gaps and provide consistent care and peace of mind 24/7. Hospice care provides a nurse to visit each week to answer medical questions and help stay on top of pain. Personal care agencies provide trained caregivers who can be there day and night to provide encouragement, reduce loneliness, and give extra assistance as needed. Both agencies usually work together to ensure their patients’ needs are met.

Personal care agencies 24/7 services include:

  • Shower assistance
  • Hygiene care
  • Medication reminders
  • Homemaking
  • Meal planning and preparation
  • Light housekeeping
  • Errands and transportation
  • Alzheimer’s and dementia care
  • Peace of mind for all involved

The most important thing to remember is that both of these agencies are on your side. They want to provide the best care for your loved one, and working hand-in-hand with one another provides the best support across the board. If your loved one is in need of hospice care services and you feel they would benefit from additional care and assistance, don’t hesitate to call on a good personal in-home care agency in your area.  

Learn more about Aspen Senior Care by calling 801-224-5910.

Have your good health habits slowly turned into bad ones as you’ve aged? Eager to jump over that rut and start anew?

Thankfully, humans have the free-will to make of life what we can, when we can. Breathe easy, senior netizens. There are changes you can start making today to improve your overall health for the coming years.

Eat healthy

Digestion slows with age, so adding fiber by eating more fruits and vegetables can be particularly effective for seniors. However, it is important to keep in mind that anyone who eats more fiber should also drink more water, as it helps flush waste and keeps joints lubricated. Need a guide? This graphic from the AARP shows what your plate should look.

FYI: Senior centers often provide a healthy lunch, either free or at a greatly reduced price, via state or municipal programs. Check if yours does – it’s a guaranteed healthy meal during the week!

Get more sleep

Photo courtesy of Pixabay(Pexels)
Photo courtesy of Pixabay(Pexels)

If you wake up tired or have insomnia or sleep apnea, it is imperative to change your sleep habits. You need 7-8 hours each night, so turn off smartphones, tablets, and TVs two hours before bedtime, as the blue light mimics daylight and tricks your body into thinking it should be awake. It is also important to keep your room temperature cool (68 degrees) and to make sure your bed is comfortable enough for a good night’s rest.

QUICK FIX: If you’ve been sleeping on the same mattress for at least 7 years, consider looking into a new one that’s more accommodating (i.e. less harsh on joints) for seniors.

Focus on disease/illness prevention

Don’t wait until you’re sick to address your health – which is great advice for seniors and caregivers alike. It’s easier to prevent illness than to heal it. Caregivers should do this by helping elders stay on top of appointments, medications, screenings, and vaccinations.

REMINDER: Seniors are more likely to develop pneumonia or shingles. Ask for those shots the next time you are seeing your doctor.

Exercise

No one is saying to sign Grandpa up for a 5K after a hip replacement. What we are saying, however, is that there are exercises that can be extremely beneficial, at any age. Walking is a great example, and there are exercise routines (on a chair, in a pool) that will keep limbs moving and hearts pumping regardless of mobility level. The National Council on Aging recommends 30 minutes per day, five times per week, devoting two days to muscle strengthening.   

BONUS: Exercise relieves depression. Seniors can feel lonely and isolated, so it is important that we all are aware that exercise is a wonderful, free, effective antidote.

Photo courtesy Pixabay (silviarita)
Photo courtesy Pixabay (silviarita)

Make new friends and stay busy

Many seniors experience losing friends due to age or illness, or because it’s harder to get around. They’re retired or unable to work. Without stimulation, their bodies and brains can atrophy. They need friends and activities: Sudoku, crossword puzzles, playing chess with children or grandchildren. Regular interaction at a senior home or center. Help them make connections in both their brain and the world.

Aging is not always going to be easy, but it is important to keep in mind that there are some helpful tips and tricks to staying healthy as we do get older.

Guest Contributor:

Elise Morgan has always loved writing and enjoys covering numerous topics. She got into writing about seniors, aging, and caregiving because she was a volunteer caregiver in Asheville, NC. She enjoyed it so much she started writing helpful tips and for seniors and caregivers alike.

What is long-term-care insurance?

Long-term care insurance covers a range of supportive services (medical and non-medical) that an individual may need when they are no longer able to perform many day-to-day activities or tasks on their own. Activities of daily living, commonly known as ADL’s, include tasks such as feeding, bathing, toileting, dressing, or transferring from a bed to chair.

Additionally, long-term-care covers services that may help individuals with other everyday essential tasks. These supportive tasks include medication reminders, house cleaning, errands, and meal preparation.

LTC covers care services whether it be in the individual’s own home or in a facility. Who provides care may depend on the individual’s needs, but many times can come from a family caregiver, a homecare company, an adult day service, or a facility.

How do you know if long-term-care insurance is right for you?

Photo courtesy of Pixabay(skeeze)
Photo courtesy of Pixabay(skeeze)

LTC may be right for you if:

  • You want to be able to pay for your own care when it is needed down the road.
  • You like the idea of being independent as long as possible.
  • You are able to afford the premiums and have a good income and amount of assets.

LTC may NOT be right for you if:

  • You have a limited amount of income or assets.
  • You struggle paying for day-to-day necessities such as housing, rent, food, medications, etc.
  • Your only income is through a Social Security benefit or SSI (Supplemental Security Income) and you can’t afford the premiums.

Companies like Aspen Senior Care, an in-home personal care agency, want to help make sure seniors get the most bang for their buck. Cindy Harris, a LTC Claim Specialist with Aspen, says that many people don’t utilize their long-term-care options as well as they could.

“My job is to work with LTC insurance companies and get them to pay claims on our clients’ behalf,” says Cindy. “That way they get the full care they need and don’t have to worry that they won’t get the coverage they’ve paid for!”

Holidays tend to add a higher level of confusion and stress for those experiencing a decline in cognition. A change in routine and busy gatherings can be overwhelming and confusing for your loved one. Long-term caregiver, Betty De Filippis, gives her tips regarding her experiences with her mother-in-law, Joan, who was diagnosed with Alzheimer’s Disease in 2013.

As the disease progressed through four years of caregiving, Betty learned many different techniques that aided — or hindered — Joan’s care. She learned how to help Joan more fully enjoy the holiday season with loving advice from friends, neighbors, and her family physician.  

Let others know what is going on 

“One of the first things that comes to my mind is to not be afraid to tell people what is going on. Explain why they are noticing a change in your loved one’s behaviors, so they understand how to better help or respond. I actually announced it one night at a church gathering of our friends and neighbors. It was so amazing how many people came to me later to offer their advice on how they handled similar experiences.”

Remember, it’s not only your loved one who will be experiencing change. Family from out of town, or those who may not see your loved one often, may be in for a shock when they see changes. Be straightforward and help them learn what may be helpful or not helpful. A family email before a get-together would be a great way to share some information and update your family regarding any changes they may experience.

Keep your expectations realistic and go with the flow 

Fun in caregiving

Photo courtesy of Pixabay (Beesmurf)

Events or tasks that may have once been easy and enjoyable for your loved one tend to change when they begin to experience a decline in cognition. You may need to change plans due to your loved one’s struggles. Just slow things down and make sure they feel comfortable and included. Read their body language and give gentle cues to help them if they seem to be struggling.

“Some people at a more advanced stage of dementia may experience ‘realities’ that are not actually happening (hallucinations or delusions). Instead of trying to convince them what is real, ask them about the reality they are experiencing,” says Betty.  “If they ask questions, answer them honestly, but if they disagree, it will be ok if you just go with it. Help them do what they forgot how to do; if they want to do it another way, go with it. It shows caring and doesn’t embarrass them or confuse them further, which could cause them to feel frustrated and act out.”

Be respectful, patient, and kind 

“This is probably the best advice I ever received from our family physician, while he quite literally let me cry on his shoulder,” says Betty. Remember that at whatever stage of memory loss your loved one is experiencing, they are not acting out or being difficult on purpose. “This is not something they are doing to irritate others, they are not just being ornery. This is something that is happening to them. If it is hard and frustrating for us, think how much more difficult it is for them.”

Holidays are meant to be a time to cherish with loved ones. Although your loved one may be “different” than you’re used to, they are still the person they used to be — they are just dealing with a difficult disease. They are doing the best they can in a situation that may be too overwhelming for them to handle. In some cases, they may not even understand what it is you’re gathered to celebrate or why there are so many people there. Check in with them often, read their body language, and respond accordingly. Most importantly, remember to be patient, be kind, and enjoy your time together.

See Part Two Here