Senior Care Awards

Best of Home CareⓇ – Provider of Choice 20182018 Best of Home Care Provider of Choice

We happily announce that Aspen Senior Care has again won the Best of Home Care – Provider of Choice Award for 2018. That makes 9 years in a row!  We are one of the top home care agencies in the country and the only award-winning provider in Utah County!

We have absolute proof of quality of care as awarded by Home Care Pulse, a third party quality assurance company. Home Care Pulse interviews different clients or their family members each month. During the interview, our clients rate us in various categories such as:

  • Compassion of Caregivers
  • Recommend Provider
  • Confidence in Office Staff 
  • Communication from Provider
  • Daily Life
  • Work Ethic of Caregivers
  • Ability of Caregivers
  • Client/Caregiver Compatibility

These ratings compare with hundreds of other agencies across the nation. Only those with consistently high ratings are awarded Best of Home Care each year.

“This is not an easy award to win, but shows our dedication to our caregivers and our clients,” says Susan Johnson, Relations Manager. “It also shows our willingness to be transparent in all that we do.”

Certified – Trusted Providers commit to:Home Care Pulse - Trusted Provider

  • Actively gathering important feedback from their clients each month.
  • Using clients’ feedback to help them provide excellent care.
  • Giving you or your loved one the best in-home care possible.

We credit our fine team of compassionate caregivers and office staff for making us an ongoing award-winning agency. Thanks to our clients as well for providing ongoing feedback — both positive and constructive — each month. This helps us continually look to improve our services.

“Our team here at Aspen Senior Care are looking forward to another great year of providing quality service to seniors in our community! We are grateful to see our daily efforts to provide quality care to seniors recognized.”

-Gary Staples, Owner and Administrator

Aspen Senior Care Honored Among Top In-Home Senior Care Agencies in the Nation — Named “Caring Star of 2018” for Senior Care Service Excellence

CS - Aspen Senior Care awarded with Caring Star 2018

Aspen Senior Care is pleased to announce it has been selected as a “Caring Star of 2018” for top in-home senior care excellence. In ratings and reviews from family caregivers and cognitively healthy older adults, Aspen Senior Care earned a 5-star consumer rating (the highest possible score) within the last year, while also having a high volume of positive reviews and meeting other qualifying criteria for this national honor. Aspen Senior Care is the only Caring Star 2018 agency in Utah, and overall Aspen Senior Care is among 253 home care agencies across the nation who earned the Caring Stars 2018 distinction.

“Thanks to our clients and their families for providing ongoing positive and constructive feedback throughout each year! We are so grateful to be in your service. We appreciate Caring.com for recognizing us as a Caring Star of 2018.”

-Gary Staples, Owner and Administrator of Aspen Senior Care

Online reviews help families research and select the best senior care providers for aging or ailing loved ones. In multiple Caring.com research studies, the majority of family caregivers have indicated that they turn to the Internet and consumer reviews when narrowing their options among home care agencies in their area. Most say they have relied on these perspectives as much as or more so than in-person recommendations from geriatric professionals or medical personnel. Now entering its seventh year, the Caring Stars annual list helps consumers see which home care agencies are top rated by other families just like theirs – which is particularly helpful as families gather for the holidays and discover increased or urgent senior care needs for their parents or grandparents.

“Congratulations to Aspen Senior Care for achieving this award after earning accolades on Caring.com from clients and their loved ones,” said Karen Cassel, Caring.com CEO. “This important milestone speaks volumes about the positive difference Aspen Senior Care is making in serving older adults, and we celebrate their accomplishment.”

Some of the positive feedback that led to Aspen Senior Care being a Caring Star of 2018 includes:

“Aspen Senior Care has caring, good, and kind caregivers. Aspen Senior Care makes my life easier because I am with the client every day, and the services give me a break a couple nights out of the week.”

-Mary A.

“Aspen Senior Care is dependable, on-time, does a good job, and is interested in doing the best for you.”

-Elaine P.

“I have found that Aspen Senior Care is a dependable company and their caregivers are dedicated to their work. I have just one caregiver that comes to my home and she does really good work. She knows what I need and does it for me. I am 88 years old and appreciate any help that I get.”

-Bob H.

Read the full text of these reviews and others on Caring.com. Learn more about the Caring Stars program and view the complete winner list here.

About Aspen Senior Care

We specialize in trustworthy, caring, diligent caregivers who are qualified and well-trained to provide all of the services we offer. We have been awarded Best of Home Care for 8 years in a row and work hard to please our clients and provide peace of mind to their family members. We are the most established personal care agency in Utah Valley with many wonderful caregivers.

About Caring.com

With three million unique visitors to its website monthly, Caring.com is a leading senior care resource for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. Headquartered in San Mateo, CA, Caring.com provides helpful caregiving content, online support groups, and a comprehensive Senior Care Directory for the United States, with more than 150,000 consumer ratings and reviews and a toll-free senior living referral line at (800) 325-8591. Connect with Caring.com on Facebook, Twitter, Google+, Pinterest, LinkedIn, and/or YouTube.

Positive Consumer Ratings Led to this Industry-Leading Distinction from Caring.com

Best of Home Care Ⓡ –Provider of Choice

At Aspen Senior Care we continuously strive to be the leading provider to those seeking a reliable and trustworthy in-home care service for their loved ones. Once again we are proud to announce that we have been awarded the Best of Home CareⓇ – Provider of Choice for 2017!

What does this mean to those seeking in-home care?

This means that we have received the highest customer satisfaction scores from our clients compared to other in-home care providers.  Aspen Senior Care is an award-winning option for those searching for caregivers devoted to providing the highest level of care, respect, love, and professionalism.   

                

How are we rated?  

Because it is important to us that we provide the highest standard of care, we have contracted with Home Care PulseⓇ to gather feedback directly from our clients and their family members.

Those who participate can choose to be contacted throughout a six-month period and are able to remain anonymous, so our feedback is gathered independently from our agency.

Home Care Pulse speaks with our clients over the phone to review and rate the service we provide to determine which areas we excel in, and where we may need to improve.

Some of these areas we were rated to excel in include:

  • Work ethic, ability, compassion, and professionalism of Caregivers
  • Confidence in Office Staff
  • Communication from Provider
  • Client/Caregiver Compatibility
  • Service as Expected
  • Recommend Provider
  • Daily Life

“We greatly appreciate the feedback we receive and use our results to ensure each caregiver is trained and able to perform with the highest quality of care for your loved one.  We are pleased by this award once again and strive throughout the year to be true to it.”

– Gary Staples, Owner and Administrator

To learn more visit www.homecarepulse.com today.