In-home care

Aspen Senior Care has started 2020 with a bang! We are proud to announce that Aspen has received both the 2020 Best of Home Care® – Provider of Choice Award from Home Care Pulse and a Caring Star of 2020 Award from Caring.com. These awards are granted only to the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by both companies. Aspen Senior Care is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.

We want to congratulate Aspen Senior Care on receiving both the Best of Home Care – Provider of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, Aspen Senior Care has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client and caregiver satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in-home care.”

Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.

“We would like to thank our clients and their families for providing ongoing positive and constructive feedback throughout each year! We are so grateful to be in your service. We appreciate Home Care Pulse for recognizing us as 2020 Best of Home Care® – Provider of Choice and Caring.com for awarding Aspen with a Caring Star of 2020. We owe this to an outstanding team of caregivers and staff who continuously provide the highest quality of care to our clients and their families.”

-Gary Staples Owner and Administrator of Aspen Senior Care

About Aspen Senior Care

It all started in 2004 when Gary finally figured out what he wanted to do with the rest of his life. He’d been searching for two years looking to start his own business–something that would do good in the community, be fulfilling, and provide a service he could be passionate about every day. Senior care fit the bill! Our mission at Aspen is to help seniors live comfortably in their own homes for as long as they desire. We are caregivers you can trust.  We provide a no-cost, no-obligation assessment to see whether we’re a good fit for each other. During the assessment we answer questions, go over care options, and put together a personalized care plan to fit the client and family’s unique needs.

About Home Care Pulse

Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.

About Caring.com

Caring.com exists to help family caregivers make better decisions, save time and money and feel less alone.

To find out more about Aspen Senior Care’s commitment to excellence, please visit AspenSeniorCare.com or call 801-224-5910.

So the “Aha” moment arrives. Circumstances make you realize two things. 1) I’m not as young as I used to be, and 2.) “Old age ain’t for sissies” as the great Bette Davis once said.

Gradually, or sometimes suddenly, it happens… we can’t keep up with household chores, we can’t see the street signs to drive safely, we give up cooking or we can’t walk without holding on to the furniture. And it begins, a nagging fear that we’re losing our independence. In fact, loss of independence is the biggest fear among seniors. So what is the typical senior response? Pull ourselves up by the bootstraps and keep on going, of course! Call in the kids to help out! Unfortunately, the kids have spouses and children of their own. And they have full-time jobs, not to mention they live out of town. It’s time for a new strategy.

Many seniors are finding the solution to remaining independent at home lies outside the family circle with paid caregivers. Steve Everhart, President of The Senior’s Choice explains, “Most seniors find caregivers in two ways. The old way is to run a classified ad or hire through a temporary service. The senior bear all the “employer” responsibility for this kind of caregiver. These folks are usually less expensive but there’s a lot of risks involved in hiring them,” Everhart says. The downside is:

  • It‘s difficult to find the right person.
  • You are responsible for performing a criminal background check
  • You are responsible for finding a replacement if the caregiver is absent
  • You bear the burden for withholding payroll taxes and providing state-mandated worker’s compensation coverage.
  • You bear the burden for liability problems like theft from or damage to your property.

The new way is to contract with a Companion Care Agency. These private agencies like Aspen Senior Care provide “in-home, non-medical care.” The number of agencies is growing quickly to meet the demands of a fast-growing senior population. They provide a wide range of services including light housekeeping, meal preparation, laundry, transportation, shopping & errands, and in many states including Utah, assistance with personal care. These one-on-one services can continue should the senior move into assisted living or even a nursing facility or hospital.”

Companion Care is usually available anywhere from a few hours up to 24 hours a day. Payment is private pay and may be covered by long-term-care insurance policies.

Some questions Everhart suggests you ask a Companion Care agency:

    1. Do they have references from other clients?
    2. What services do they provide?
    3. What training/experience do the caregivers have?
    4. How do they supervise their caregivers?
    5. Are the caregivers bonded and covered by workers’ compensation insurance?
    6. What is the schedule for service?
    7. What if I have a problem with a caregiver?
    8. Does the agency have an emergency or after-hours phone number?
    9. What are the financial arrangments?
    10. Who owns the company? Is it part of a larger organization?
    11.  Are the caregivers employees held accountable by the agency or are they independent contractors accountable to no one?
    12. Does the agency carry Professional Liability Insurance?

The Pros:

  • Service is easily customized for each client’s needs.
  • Extensive hours available.
  • The staff is screened and supervised.
  • Agency is responsible for all employer tasks like payroll, taxes, liability insurance, workers’ compensation, bonding.
  • Agency is responsible for providing a replacement should the assigned caregiver fail to arrive or need a day off.

Everhart says, “This service is more expensive than independent caregivers but the right agency will provide the most customizable, reliable, worry-free, in-home service available.”

For more information on in-home care through Aspen Senior Care call 801-224-5910.


by AnNita Klimecka

The Senior’s Choice, Inc.

Has your loved one recently transitioned into the care of a hospice agency? While a hospice agency may alleviate some of your caregiving duties, you may notice that additional support in the home would be beneficial. This is where enlisting the help of a personal care agency may be the perfect solution.

Personal care agencies like Aspen Senior Care often get confused with hospice care, but they aren’t the same. It’s important for families caring for elderly loved ones to know the difference and how both agencies complement each other.

What is the difference?

Personal care services provide one-on-one non-medical support in a person’s home which allows them to stay safely at home while under the care of a professional caregiver. Professional caregivers provide assistance 24/7 with activities of daily living, personal care, companionship, night care, and respite care for family caregivers. It is customized care to fit the needs and desires of the person and their family. This type of care is usually paid privately and/or by long-term-care insurance.

The purpose of hospice is to provide the highest quality of medical care and comfort to those who are chronically ill, terminally ill, or seriously ill and to relieve or lessen the discomfort they may experience. This may include medical care to alleviate pain, counseling and grief support for the patient and their family. In most cases, hospice care for seniors is covered by Medicare and includes several 1-hour visits per week by CNA’s, nurses, and other professionals.

How do they work hand-in-hand?

Personal care companies like Aspen Senior Care provide a few of the same services that hospice agencies provide, plus a lot of services they do not provide. When hospice care sends a CNA 2 to 3 times a week for an hour to help with bathing, personal care agencies like Aspen Senior Care can fill in the gaps and provide consistent care and peace of mind 24/7. Hospice care provides a nurse to visit each week to answer medical questions and help stay on top of pain. Personal care agencies provide trained caregivers who can be there day and night to provide encouragement, reduce loneliness, and give extra assistance as needed. Both agencies usually work together to ensure their patients’ needs are met.

Personal care agencies 24/7 services include:

  • Shower assistance
  • Hygiene care
  • Medication reminders
  • Homemaking
  • Meal planning and preparation
  • Light housekeeping
  • Errands and transportation
  • Alzheimer’s and dementia care
  • Peace of mind for all involved

The most important thing to remember is that both of these agencies are on your side. They want to provide the best care for your loved one, and working hand-in-hand with one another provides the best support across the board. If your loved one is in need of hospice care services and you feel they would benefit from additional care and assistance, don’t hesitate to call on a good personal in-home care agency in your area.  

Learn more about Aspen Senior Care by calling 801-224-5910.