Personal Care Agency

Covid-19 Update 2021

At the beginning of January, our caregivers had a window of opportunity to receive the Covid-19 vaccine. We are happy to report that about 30% of our caregivers were able to get vaccinated. We know that protecting them protects you as clients!

In an effort to help diminish the spread of this virus, we strongly encourage you and all our clients and staff to consider immunization. We suggest consulting with your personal physician to make this decision in regards to your personal needs and circumstances. The Utah County Health Department has now opened up immunization times for those who are 70+ and all previous groups. We have found that the slots usually come open after 7:00 p.m. most evenings and fill up very fast. You can check the Utah County Health Department website for further updates. Please reach out to us if you would like our assistance.

Dear Clients and Families,

Our top priority is the health and safety of our clients and employees. With the coronavirus  (COVID-19) in the news, we want to share with you our protocol to minimize the spread of viruses, bacteria, and other serious bugs. We’ve always been careful and now we’re taking even greater measures to ensure the safety and well-being of your loved ones. Here’s what we are doing:

  1. Reminding our employees to wash their hands often for at least 15 seconds with warm soapy water, especially before and after helping clients with any food or personal care. We help our clients keep their hands clean as well. 
  1. Cleaning and disinfecting surfaces and objects which frequently get used by others. We like to use Clorox or Lysol wipes to wipe things down if you have any in stock. Otherwise, we’ll use warm soapy water to keep things bug-free.  
  1. Proactively enforcing our Stay at home if you are sick policy. This goes for all of our employees because we know that our clients already have enough challenges and they are more vulnerable to all viruses, bacteria, and any other serious bugs.  
  1. Asking employees and clients to always cover up any coughing or sneezing. And to stay away from sick people or others who have come in contact with people who might be sick.
  1. Strongly discouraging handshakes and the touching of mouth, eyes, and nose by employees and clients.

We remind our employees often of this protocol, especially during flu season and now even more with the coronavirus spreading. From what we’ve studied and been told, this virus is a lot like the respiratory flu virus (both in its symptoms and the way it spreads). We see no need to panic, but we want to stay alert, be smart, and keep our clients safe, healthy, and happy.

At Aspen Senior Care, we encourage the highest standard of health safety practices to ensure the health of both our employees and our clients. We have a great 15-year record of doing just that.

Please feel free to reach out to our office with any questions or additional suggestions at 801-224-5910.

Aspen Senior Care has started 2020 with a bang! We are proud to announce that Aspen has received both the 2020 Best of Home Care® – Provider of Choice Award from Home Care Pulse and a Caring Star of 2020 Award from Caring.com. These awards are granted only to the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by both companies. Aspen Senior Care is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.

We want to congratulate Aspen Senior Care on receiving both the Best of Home Care – Provider of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, Aspen Senior Care has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client and caregiver satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in-home care.”

Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.

“We would like to thank our clients and their families for providing ongoing positive and constructive feedback throughout each year! We are so grateful to be in your service. We appreciate Home Care Pulse for recognizing us as 2020 Best of Home Care® – Provider of Choice and Caring.com for awarding Aspen with a Caring Star of 2020. We owe this to an outstanding team of caregivers and staff who continuously provide the highest quality of care to our clients and their families.”

-Gary Staples Owner and Administrator of Aspen Senior Care

About Aspen Senior Care

It all started in 2004 when Gary finally figured out what he wanted to do with the rest of his life. He’d been searching for two years looking to start his own business–something that would do good in the community, be fulfilling, and provide a service he could be passionate about every day. Senior care fit the bill! Our mission at Aspen is to help seniors live comfortably in their own homes for as long as they desire. We are caregivers you can trust.  We provide a no-cost, no-obligation assessment to see whether we’re a good fit for each other. During the assessment we answer questions, go over care options, and put together a personalized care plan to fit the client and family’s unique needs.

About Home Care Pulse

Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.

About Caring.com

Caring.com exists to help family caregivers make better decisions, save time and money and feel less alone.

To find out more about Aspen Senior Care’s commitment to excellence, please visit AspenSeniorCare.com or call 801-224-5910.