In any relationship, it is important to foster trust, communication, and respect. This is especially true in a caregiving relationship. There are many ways to strengthen the caregiving relationship, and here are 3 essential keys to consider:
Creating a relationship with the client and their family based off of mutual respect is one of the most important steps towards a strong caregiving team. Learning about the client and their needs builds a stronger understanding of what makes them feel safe, comfortable, and valued. Ren, an Aspen Senior Care client, mentions how this helps her grandfather. “The caregiver is sympathetic, accommodating, and has gotten to know my grandfather so they have a friendship. She brings newspaper clippings she finds funny and they sit and talk about life and the past.”
In caregiving, each person must know that they can count on one another and that they will be looking out for each other’s best interests. Kirsten, a caregiver with Aspen Senior Care says, “Trust is essential in caregiving because we want our clients and their families to be at ease knowing we will be dependable and honest in providing the best quality of care for them and their loved one.”
It’s important for the caregiver and client to communicate well by listening to and understanding one another’s needs. Together you can determine what goals should be accomplished and ensure that each person is receiving the care they need. When both individuals know what to expect, misunderstandings and frustrations can be avoided.
Gary Staples, Owner of Aspen Senior Care recalls a situation where respect, trust, and communication turned a problematic situation with a client around for the better.
“We had the opportunity of helping with a senior couple in their home. The husband was caring for his wife but was also dealing with his own dementia. At times he would become frustrated with the caregiver and accuse her of stealing his Irish Spring soap. Although she did not take the soap, he would insist she was stealing from him and he was quite upset.
The caregiver communicated with the daughter of the couple and the office staff to discuss the situation. The daughter understood that her father was confused and that the caregiver had not stolen anything. Unfortunately, her father would continue to accuse the caregiver each time she visited the home.
The office staff thought long and hard about ways we could ease his worries and repair his trust in the caregiver. We came up with the idea of putting together a large tower of Irish Spring soap on a nice platter and tying it up with a large ribbon. We presented him with the gift and he was so delighted and grateful!
The tower remained on his coffee table where he could see it each day. From then on did not have any worries that the caregiver was stealing his soap!
By building a tower of Irish Spring soap, ‘a monument of trust’, we were able to show respect and sensitivity for our client and give him peace of mind in a way that he knew we cared.”
At Aspen Senior Care we value being professional in-home caregivers our clients can trust and rely on at all times. Going above and beyond to create a healthy relationship with our clients and their families is our number one priority.
To learn more about us or get caregiving support, call our office today at 801-224-5910.