Communication and dementia

Communication and Dementia

Communication is a key part of every person’s day, but seniors with various types of dementia may have a difficult time communicating their needs and feeling comfortable around people who may be unfamiliar to them.

It is important to be aware that the way we communicate with seniors needs to be handled with care and awareness.  By learning the best way to approach, we can help them to feel understood and contented in many different situations.  

Below are many different ways of communicating which you can practice with a senior or loved one dealing with Alzheimer’s and other types of dementia.   

Connect – Always use this sequence for CUES:

  1. Visually- show
  2. Verbally- tell
  3. Physically- touch

Basic skills to develop when working with people with dementia

Positive Physical Approach –  to greet a person with dementia consistently use this approach:

  1. Pause at edge of public space
  2. Offer your hand and make eye contact
  3. Approach slowly within visual range
  4. Shake hands and maintain hand-under-hand  
  5. Move to the side
  6. Get to eye level and respect personal space
  7. Wait for acknowledgment

Supportive Communication

Make a connection by offering:

  • Your name –  “I’m (name) and you are…?”
  • A shared background –  “I’m from (place) and you’re from…?”
  • A positive personal comment –  “You look great in that sweater,” or “I love that color on you.”

Support to help them accomplish the task you would like them to do

  1. Give simple and short information
  2. Offer concrete choices
  3. Ask for their help
  4. Ask the person to TRY
  5. Break the task down to a single step at a time

Give simple information

  1. Use visual and verbal cues (gesture and point) – “It’s about time for…,” or “Let’s go this way…,” “Here are your socks…”
  2. Acknowledge the response/reaction to your info
  3. Limit your words – keep it simple
  4. Wait! Be patient

*Remember – Be a Detective, NOT a Judge. Look, Listen, Offer, Think!*

For more information and topics about in-home care, visit aspenseniorcare.com

Adapted from Teepa Snow – “It’s All in Your Approach”-training DVD  

Family caregivers of loved ones with dementia often hesitate to ask for help. There’s a variety of reasons to not want to ask for help, but a diagnosis of dementia is a life-changing event for the entire family.

It is alright to ask for help when you need it.

G. L., an LCSW with Mountainland Department of Aging and an advocate for people with Alzheimer’s and dementia says that part of being a good caregiver is asking for help. Caregivers who don’t take care of their own needs and health – physical, emotional and mental – won’t be able to provide good care for their loved ones.

But where should caregivers go to find help when they need it and what kind of help is available?HISCCaregiverStress-multimedia-content-placeholder

Karen Rogers is Aspen Senior Care’s Family Caregiver Coach.  She can help family caregivers navigate the challenges of caregiving. As a caregiver coach, Karen can help you:

  • Feel encouraged and supported.
  • Cope and problem solve.
  • Better understand memory loss and dementia.
  • Manage stress and take better care of yourself.
  • Be aware of community resources.
  • Deal with challenging behaviors.

Mountainland Department of Aging here in Utah County and the Utah Chapter of the Alzheimer’s Association has many resources available to help families caring for loved ones. The Aspen Senior Day Center in Provo, 3410 North Canyon Road, hosts a Family Caregiver Support Group every first Tuesday of the month at 6:30 pm. The support group is free and is a great way to meet with others who are caring for loved ones with dementia, share stories and experiences and just talk. Geri Lenhardt is the facilitator and can answer questions about community resources. Susan Johnson with Aspen Senior Care is also there to answer questions and provide support.

Aspen has caregivers trained in dementia care who go into seniors’ homes to provide respite for family caregivers. Aspen Senior Day Center is an adult day program that allows family caregivers to bring their loved one for the day and know they will be safe, provided with nutritious meals and participate in stimulating activities. For more information call Susan at 801-420-5167.