Aspen Senior Care Awards

Best of Home CareⓇ – Provider of Choice 20182018 Best of Home Care Provider of Choice

We happily announce that Aspen Senior Care has again won the Best of Home Care – Provider of Choice Award for 2018. That makes 9 years in a row!  We are one of the top home care agencies in the country and the only award-winning provider in Utah County!

We have absolute proof of quality of care as awarded by Home Care Pulse, a third party quality assurance company. Home Care Pulse interviews different clients or their family members each month. During the interview, our clients rate us in various categories such as:

  • Compassion of Caregivers
  • Recommend Provider
  • Confidence in Office Staff 
  • Communication from Provider
  • Daily Life
  • Work Ethic of Caregivers
  • Ability of Caregivers
  • Client/Caregiver Compatibility

These ratings compare with hundreds of other agencies across the nation. Only those with consistently high ratings are awarded Best of Home Care each year.

“This is not an easy award to win, but shows our dedication to our caregivers and our clients,” says Susan Johnson, Relations Manager. “It also shows our willingness to be transparent in all that we do.”

Certified – Trusted Providers commit to:Home Care Pulse - Trusted Provider

  • Actively gathering important feedback from their clients each month.
  • Using clients’ feedback to help them provide excellent care.
  • Giving you or your loved one the best in-home care possible.

We credit our fine team of compassionate caregivers and office staff for making us an ongoing award-winning agency. Thanks to our clients as well for providing ongoing feedback — both positive and constructive — each month. This helps us continually look to improve our services.

“Our team here at Aspen Senior Care are looking forward to another great year of providing quality service to seniors in our community! We are grateful to see our daily efforts to provide quality care to seniors recognized.”

-Gary Staples, Owner and Administrator

Aspen Senior Care Honored Among Top In-Home Senior Care Agencies in the Nation — Named “Caring Star of 2018” for Senior Care Service Excellence

CS - Aspen Senior Care awarded with Caring Star 2018

Aspen Senior Care is pleased to announce it has been selected as a “Caring Star of 2018” for top in-home senior care excellence. In ratings and reviews from family caregivers and cognitively healthy older adults, Aspen Senior Care earned a 5-star consumer rating (the highest possible score) within the last year, while also having a high volume of positive reviews and meeting other qualifying criteria for this national honor. Aspen Senior Care is the only Caring Star 2018 agency in Utah, and overall Aspen Senior Care is among 253 home care agencies across the nation who earned the Caring Stars 2018 distinction.

“Thanks to our clients and their families for providing ongoing positive and constructive feedback throughout each year! We are so grateful to be in your service. We appreciate Caring.com for recognizing us as a Caring Star of 2018.”

-Gary Staples, Owner and Administrator of Aspen Senior Care

Online reviews help families research and select the best senior care providers for aging or ailing loved ones. In multiple Caring.com research studies, the majority of family caregivers have indicated that they turn to the Internet and consumer reviews when narrowing their options among home care agencies in their area. Most say they have relied on these perspectives as much as or more so than in-person recommendations from geriatric professionals or medical personnel. Now entering its seventh year, the Caring Stars annual list helps consumers see which home care agencies are top rated by other families just like theirs – which is particularly helpful as families gather for the holidays and discover increased or urgent senior care needs for their parents or grandparents.

“Congratulations to Aspen Senior Care for achieving this award after earning accolades on Caring.com from clients and their loved ones,” said Karen Cassel, Caring.com CEO. “This important milestone speaks volumes about the positive difference Aspen Senior Care is making in serving older adults, and we celebrate their accomplishment.”

Some of the positive feedback that led to Aspen Senior Care being a Caring Star of 2018 includes:

“Aspen Senior Care has caring, good, and kind caregivers. Aspen Senior Care makes my life easier because I am with the client every day, and the services give me a break a couple nights out of the week.”

-Mary A.

“Aspen Senior Care is dependable, on-time, does a good job, and is interested in doing the best for you.”

-Elaine P.

“I have found that Aspen Senior Care is a dependable company and their caregivers are dedicated to their work. I have just one caregiver that comes to my home and she does really good work. She knows what I need and does it for me. I am 88 years old and appreciate any help that I get.”

-Bob H.

Read the full text of these reviews and others on Caring.com. Learn more about the Caring Stars program and view the complete winner list here.

About Aspen Senior Care

We specialize in trustworthy, caring, diligent caregivers who are qualified and well-trained to provide all of the services we offer. We have been awarded Best of Home Care for 8 years in a row and work hard to please our clients and provide peace of mind to their family members. We are the most established personal care agency in Utah Valley with many wonderful caregivers.

About Caring.com

With three million unique visitors to its website monthly, Caring.com is a leading senior care resource for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. Headquartered in San Mateo, CA, Caring.com provides helpful caregiving content, online support groups, and a comprehensive Senior Care Directory for the United States, with more than 150,000 consumer ratings and reviews and a toll-free senior living referral line at (800) 325-8591. Connect with Caring.com on Facebook, Twitter, Google+, Pinterest, LinkedIn, and/or YouTube.

Positive Consumer Ratings Led to this Industry-Leading Distinction from Caring.com

  1. We specialize in helping seniors live at home longer.

Sometimes daily tasks become difficult for your loved one to accomplish and a loving and helping hand is all they need to maintain a good quality of life at home. Aspen Senior Care’s trusted professional caregivers offer non-medical services to help your loved one live comfortably in their own home for as long as they desire.

Here are the words of two of our clients:

  • My mother’s caregiver helps her with bathing, feeding her breakfast, getting her dressed, making her bed, and doing her laundry. The caregiver also takes out the garbage and makes sure the kitchen is cleaned up. She does everything.

Lynn B.

  • My caregiver cares about me and takes care of me, then takes care of things around the house.

Lois C.

Our specific services include:

Aspen Caregivers – We love what we do!

  • Caring companionship
  • Shower assistance
  • Hygiene care
  • Homemaking
  • Meal planning and preparation
  • Errands and Transportation
  • Light housekeeping
  • Medication reminders
  • Alzheimer’s and dementia care
  • Respite and Hospice care
  • Delivering peace of mind
  • And much more

Our sister company offers adult day care services and activities for seniors needing memory care. Just visit their website at Aspen Senior Day Center.

  1. We give family caregivers the break they need!

Family caregivers work tirelessly each and every day to give the best care possible to their loved one. We at Aspen Senior Care know that while being a caregiver is one of the most rewarding callings, it can also be tiring and difficult at times.  This is where our professional caregivers step in and provide respite care. Every hard-working caregiver deserves a break to accomplish their daily tasks, run errands, visit family and friends, or take a nap! We’re not taking over, we’re giving family caregivers a chance to take a much-needed break while their loved one follows their daily routine with our trusted professional caregivers.

  • I can’t be there in the afternoon so the services allow someone to be with my mom when I can’t be. 

Tricia L.

  • Having the services helps so that someone is with my mom while I’m at work, and the caregivers show compassion by the way that they talk to my mother. It shows a lot.

Kevin B.

  1. We take great care of our clients and our caregivers.

Gary Staples, Owner and Administrator, founded Aspen Senior Care over 13 years ago because he believed that seniors need the finest care during their final years of life. Our team here at Aspen Senior Care values that belief and works every day to ensure that belief stays true by having a great love and respect for the seniors we care for.  We value our clients and our caregivers and want to ensure that not only are their needs met to their full expectation, but that they feel heard, loved, and appreciated each and every day. 

  • Aspen Senior Care is right on the mark. They check back and their people are professional and kind. I think they’re perfect.

Josephine C.

  • The services from Aspen Senior Care made me feel like my father was being cared for by people that truly care about him.

Ron S.

  1. We have a reputation for delivering on our promises. 

Aspen Senior Care values transparency and ensuring we are living up to our promises! We love what we do, and we hire only those we trust to care for those you love! We at Aspen Senior Care have a promise to each and every client that we work with to always:

  • Be caregivers you can trust in every situation   
  • Give you the type of service that will make you want more
  • Be professional in all that we do and treat you with love and respect
  • Follow the care plan on every shift and document what is accomplished

You are very important to us and we always consider you our highest priority. So, each of us has made the above promise, and we have signed a poster-size version of it and displayed it in our offices as a reminder of our commitment to you. If for any reason you believe that we are not keeping our promise, please let us know immediately. After all, a promise is a promise.

  1. We provide award-winning home care with loving, professional caregivers you can trust!

Aspen Senior Care is an award-winning option for those searching for caregivers devoted to providing the highest level of care, respect, love, and professionalism. Every year for the past eight years, Aspen Senior Care has received Best of Home Care – Provider of Choice from Home Care PulseⓇ, an independent third party company which interviews our clients and their family members regarding their experience with our company. This award means that we have received the highest customer satisfaction scores from our clients compared to other in-home care providers.  

Aspen Senior Care was also voted #1 in the ‘Best of Homecare’ category for Daily Herald‘s – The Best of Utah Valley 2017 Readers Choice Awards. This will make 5 years in a row!

 

 

For more information, call our office at 801-224-5910

Best of Home Care Ⓡ –Provider of Choice

At Aspen Senior Care we continuously strive to be the leading provider to those seeking a reliable and trustworthy in-home care service for their loved ones. Once again we are proud to announce that we have been awarded the Best of Home CareⓇ – Provider of Choice for 2017!

What does this mean to those seeking in-home care?

This means that we have received the highest customer satisfaction scores from our clients compared to other in-home care providers.  Aspen Senior Care is an award-winning option for those searching for caregivers devoted to providing the highest level of care, respect, love, and professionalism.   

                

How are we rated?  

Because it is important to us that we provide the highest standard of care, we have contracted with Home Care PulseⓇ to gather feedback directly from our clients and their family members.

Those who participate can choose to be contacted throughout a six-month period and are able to remain anonymous, so our feedback is gathered independently from our agency.

Home Care Pulse speaks with our clients over the phone to review and rate the service we provide to determine which areas we excel in, and where we may need to improve.

Some of these areas we were rated to excel in include:

  • Work ethic, ability, compassion, and professionalism of Caregivers
  • Confidence in Office Staff
  • Communication from Provider
  • Client/Caregiver Compatibility
  • Service as Expected
  • Recommend Provider
  • Daily Life

“We greatly appreciate the feedback we receive and use our results to ensure each caregiver is trained and able to perform with the highest quality of care for your loved one.  We are pleased by this award once again and strive throughout the year to be true to it.”

– Gary Staples, Owner and Administrator

To learn more visit www.homecarepulse.com today.

Aspen Senior Care has been voted Best of Utah Valley again!

The Best in Utah Valley competition is held each spring by the Daily Herald. Readers choose and vote on their favorite local businesses, services and products in Utah County.  The Daily Herald counts the votes, chooses the top three in each category and the rest is history!

Aspen Senior Care cares! This is more that a job, these dear seniors become family.

Aspen Senior Care cares! This is more that a job, these dear seniors become family.

Aspen Senior Care was chosen along with 2 other agencies as The Best of Utah Valley in the Home Health Care category. Although we are a personal care agency, we work closely with the best home health & hospice agencies in Utah.

Our mission statement is very simple:

“Our mission is to help seniors in Utah live comfortably and independently in their own homes for as long as possible.”

We accomplish this by:

“…providing Utah’s finest and most reliable in-home companion care. Our care and business practices are based on strong family values and the highest of ethical standards. We perform all senior care services with professionalism and dignity and treat all seniors as family.”

Aspen Senior Care has been serving seniors in Utah Valley for over 11 years. We started caring for seniors in the Salt Lake Valley about 6 years ago. We love caring for seniors and working with their families to help their loved ones stay comfortably at home as long as possible.

Seniors bless our lives in so many ways. We are fortunate to be able to associate with these wonderful people..

Seniors bless our lives in so many ways. We are fortunate to be able to associate with our wonderful seniors.

We help with:

  • personal hygiene
  • meal preparation
  • menu planning
  • grocery shopping & errands
  • night care
  • medication reminders
  • light house keeping
  • dementia care
  • hospice care
  • companionship
  • transportation

Aspen Senior Care is a locally owned company with roots deep in Utah. This is our home. We work closely with families and clients to create a care plan specially designed to meet individual needs.

Our caregivers love working here!

Our caregivers love working here!

We also have clients in assisted livings and rehabs. Families are comforted knowing loved ones are getting the care and attention they need. Call us at 801-224-5910 and see if we can be of help.

 

What Does It Mean To Be A Home Care Pulse Certified-Trusted Provider?

At Aspen Senior Care we understand the difficulty that families face when searching for quality in-home care.

This is why we have contracted with a company called Home Care Pulse® to help take the guesswork out of finding care. Being a third-party company, Home Care Pulse can collect unbiased, honest feedback without outside influence. They do so by conducting phone interviews with a number of our clients or their responsible party each month.
Clients have an opportunity to rate our services on a scale of 1 – 10 in areas such as:

  • Timeliness of caregivers.
  • Knowledge of caregivers.
  • Compassion of caregivers
  • Communication with office staff.
  • Services provided as promised.
  • Overall quality of care.

Clients are also asked where we are doing well and where we need to improve.  If they wish they can remain anonymous when answering these questions.

Once Home Care Pulse completes these phone interviews they send us a report of their findings and also show us how we compare with other companies in the home care industry

Aspen Senior Care’s goal is to provide the best home care possible and we want our clients to feel assured that we are constantly taking steps to improve our service.

Certified – Trusted Providers are committed to:

• Actively gathering important feedback from their clients each month.
• Using clients’ feedback to help them provide excellent care.
• Giving you or your loved one the best in-home care possible.

Provider of choice.1
By choosing a Home Care Pulse Certified – Trusted Provider you can feel confident that you are choosing the best provider for your loved one.

At Aspen Senior Care we are proud to be known as a Home Care Pulse Certified –Trusted Provider!

Aspen Senior Care Wins Best of Home Care 2016!

Home Care Pulse just announced the Best of Home Care award winners for 2016 and Aspen Senior Care was at the top of that list again!

Aspen Senior Care received the 2016 Best of Home Care Provider of Choice Award. This award is granted only to the top ranking home care providers nationwide based on client satisfaction scores gathered by Home Care Pulse, an independent third-party company. Aspen Senior Care is ranked among a select few home care providers across the country and just a handful in Utah who have proven their ability to provide outstanding care to seniors in their homes.

“We want to congratulate Aspen Senior Care on receiving the Best of Home Care Provider of Choice Award,” says Aaron Marcum, CEO and founder of Home Care Pulse. “Since this award is based on client feedback, it demonstrates Aspen’s dedication to providing the highest quality of care with a focus on client satisfaction. We are pleased to recognize Aspen Senior Care’s dedication to quality, professionalism and expertise in home care…and we are happy to recognize Aspen Senior Care as one of very few Best of Home Care Provider of Choice recipients. We celebrate their accomplishments as a trusted home care provider.”

“We are the only home care agency in Utah who has won this award seven years in a row,” says Gary Staples, owner and administrator of Aspen Senior Care. “Doing so proves our love for our clients and for the services we provide. We have the finest caregivers in Utah who are well trained, qualified and devoted to providing seniors with the professional care they deserve.”
Here at Aspen Senior Care we are honored to receive this award for 2016. We will continue our commitment to providing our clients with the highest quality in-home care available in Utah. Call us today at 801-224-5910 for more information about our services. You may also want to visit our Facebook page.

2016 Provider of Choice