Month: February 2017

Best of Home Care Ⓡ –Provider of Choice

At Aspen Senior Care we continuously strive to be the leading provider to those seeking a reliable and trustworthy in-home care service for their loved ones. Once again we are proud to announce that we have been awarded the Best of Home CareⓇ – Provider of Choice for 2017!

What does this mean to those seeking in-home care?

This means that we have received the highest customer satisfaction scores from our clients compared to other in-home care providers.  Aspen Senior Care is an award-winning option for those searching for caregivers devoted to providing the highest level of care, respect, love, and professionalism.   

                

How are we rated?  

Because it is important to us that we provide the highest standard of care, we have contracted with Home Care PulseⓇ to gather feedback directly from our clients and their family members.

Those who participate can choose to be contacted throughout a six-month period and are able to remain anonymous, so our feedback is gathered independently from our agency.

Home Care Pulse speaks with our clients over the phone to review and rate the service we provide to determine which areas we excel in, and where we may need to improve.

Some of these areas we were rated to excel in include:

  • Work ethic, ability, compassion, and professionalism of Caregivers
  • Confidence in Office Staff
  • Communication from Provider
  • Client/Caregiver Compatibility
  • Service as Expected
  • Recommend Provider
  • Daily Life

“We greatly appreciate the feedback we receive and use our results to ensure each caregiver is trained and able to perform with the highest quality of care for your loved one.  We are pleased by this award once again and strive throughout the year to be true to it.”

– Gary Staples, Owner and Administrator

To learn more visit www.homecarepulse.com today.

Whether it’s short-term medical care after a hospital stay or a chronic illness needing on-going medical care, home health agencies are dedicated to providing quality medical care in the comfort and convenience of a patient’s home.

Most home health agencies offer a variety of services such as

  • Skilled nursing
    • Wound care
    • Infusion therapy
    • Catheters
    • Pain management
    • Injections, immunizations
  • Rehabilitation therapies: physical, occupational & speech-language
  • Medical social services and counseling
  • Case management
  • Home health aid services (bathing, personal care)Medicare will pay for these services only while a patient is receiving medical treatment in the home and as often as the doctor determines, usually 2 to 3 times a week.  Visit Medicare.gov  to find out what services are covered.

Medicare doesn’t pay for long-term care. It’s all about helping seniors heal and improve their health and strength.  Seniors must be making improvement to qualify or re-certify for home health services.

Aspen works with some of the best home health agencies in Utah. They take care of the medical side of things and we take care of everything else.

Questions to ask before you begin receiving home health care.

There’s a lot to consider when looking for a home health agency. Below are some questions to ask:

  • Does the agency have national accreditation?
  • Is the agency Medicare approved and what will Medicare cover?
  • Will the agency take other insurance and what will insurance cover?
  • What kinds of ongoing training do your professional caregivers receive?
  • What are their educational backgrounds?
  • Is a nurse is available 24/7?
  • Will there be someone to cover if the nurse or aid is ill?
  • Are you flexible with visits? Can the nurse and/or aid come when it’s convenient for me?cmh_health_services_logo_no_lettering

The home health agency you are considering should tell you how much Medicare will pay and services they won’t pay for that will be your responsibility. They should explain this both by talking with you and in writing.

It’s perfectly fine to ask for references and ask people you know who may have used home health before. Ask how their experience was with the agency they used.

Home health is a great service for providing medical care in the home. It is usually less expensive than hospital care and seniors heal better in their own homes.

Aspen Senior Care fills in the gaps

When home health isn’t enough, Aspen Senior Care can step in and provide quality personal care and homemaker services.

Our services include:

• Shower assistance
• Hygiene care
• Medication reminders
• Homemaking
• Meal planning and preparation
• Light housekeeping
• Errands and transportation
• Alzheimer’s and dementia care
• Respite and Hospice care
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We are dedicated to providing the best care possible in the home. Please visit our website at aspenseniorcare.com or call us at 801-224-5910 for more information. We’re here to help!